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good
vibes

we want to share some cheerful things

the mahabis team is working from home, missing the friendship, laughter and support we get from each other in the office. we talk everyday, all day, but it’s not quite the same.

there are some upsides of course, like Becci’s nan learning how to FaceTime.

but the uncertainty isn’t pleasant for anyone. so rather than talk to you about slippers today (and we love talking about them), we want to share stories of joy, happiness, and how people are spending their time well around the world.

we’ve been using our digital channels to share cheerful things this week and below you’ll find some of our favourites. because when we step back we can see how lucky we are.

Man Celebrates 67 Years With Wife Outside Her Nursing Home

When Covid-19 caused the governor of Connecticut to ban visitors from all nursing homes, this didn’t stop Bob from celebrating his wedding anniversary.

He brought her balloons and a sign to the nursing home that said “I’ve loved you 67 years and still do. Happy anniversary.”

Nancy blew kisses from the window of her second floor.

read more

only a phone call away

Becci, our head of ecommerce, has taught her nan how to FaceTime so they can keep in touch every day.

She also got her the box set of The Crown to keep her occupied over the coming weeks.

lifelong friends stick together

Three English grandmothers who have been friends for over 40 years have decided to self-isolate together.

read more

Chicago aquarium lets its penguins wander around freely

After closing to visitors, penguins at Shedd Aquarium are now allowed to freely explore the empty exhibitions.

watch video

Residents in lockdown perform extraordinary workouts

Italy dramatically reduces air pollution emissions

The European space agency has released satellite images showing how Italy’s emissions have decreased.

read more

Online choir spreads joy

Meet the sofa singers, a virtual choir connecting people from all over the world with the power of song. read more

A little consideration, a little thought for others, makes all the difference.

winnie the pooh

MAHABIS MOMENTS

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Delivery & Returns

delivery options

FREE:
standard
express:

last order dates for christmas delivery:
standard:
express:

duties & taxed info: If you’re in any of the locations below, we include the cost of duties and taxes in your order, and we take care of the custom clearance procedure so your orders arrive smoothly.

United Kingdom, EU, United States, Australia, New Zealand, Switzerland, Monaco, Czech Republic, Qatar, Saudi Arabia, Japan, Hong Kong, Singapore, South Korea.

If you have any questions regarding this, please contact our customer experience team via contact us.

delivery dates shown are based on advice from our carriers and are not guarantees.
express delivery orders need to be placed before 1 pm UK time.
express services may not be available or may take longer in outlying areas.

returns/exchange

christmas returns:

returns & refund conditions
within 30 days of receiving your mahabis, simply send back the items that you want to return and we will replace them or refund the amount you paid for the item. we cover the shipping cost of your returns. they must be sent back to the address outlined in the process. to get started, use our returns tool above.

your returns may be sent to a processing centre in your country, from where they will be transferred to our warehouse in the UK. once we receive your item back at our warehouse in the UK, we will process your return.

in order for us to accept your return, your mahabis must be unworn, unwashed and the box must be intact. please ensure they're packed properly and include the despatch note (order paperwork) in your return so we know it's your return. any items received in an unsuitable condition may be refused. any items returned are your responsibility until they reach our warehouse in the UK so we suggest you use a tracked delivery method and keep proof of postage.

refunds should take no-longer than 7-10 days following receipt. refunds are made to the original payment method only.

if you return your whole order, we will refund the price you paid for the items within your order. if you return part of your order, we will refund the price you paid for the returned items only. in any case, express or other paid-for shipping costs will not be refunded.

please note we are permitted by law to reduce your refund to reflect any reduction in the value of the items, if this has been caused by your handling, including any loss or damage that occurs during transit. if you reject your delivery and it is returned to us, the cost of the returned items will be refunded; shipping costs will not be refunded. we cannot refund the price of any gift card, gift wrapping or gift box added to your order.

Your statutory rights are not affected by our returns policy.