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Exchanges are free for UK customers, but if you're returning your goods for a refund, or exchanging them from abroad,
you will be charged a fee to cover the cost of your return. You can see our returns policy here.
Fees for refunds will be taken from the refund total. Fees for exchanges will be charged in the returns portal.
If you think that there is something wrong with your order, please contact us here instead.
| Country | Charge |
| United Kingdom | Exchanges are free, Refunds £3.50 |
| Channel Islands | £10 |
| Ireland | £10 |
| Denmark | £10 |
| Estonia | £10 |
| Faroe Islands | £25 |
| Finland | £10 |
| Greenland | £25 |
| Iceland | £25 |
| Lithuania | £10 |
| Norway | £20 |
| Sweden | £10 |
| Country | Charge |
| Austria | £10 |
| Belgium | £10 |
| France | £10 |
| Germany | £10 |
| Liechtenstein | £20 |
| Luxembourg | £10 |
| Monaco | £10 |
| Netherlands | £10 |
| Switzerland | £20 |
| Country | Charge |
| Albania | £25 |
| Andorra | £10 |
| Bosnia & Herzegovina | £10 |
| Croatia | £10 |
| Gibraltar | £10 |
| Greece | £10 |
| Italy | £10 |
| Malta | £25 |
| Montenegro | £25 |
| Portugal | £10 |
| Serbia | £25 |
| Slovenia | £10 |
| Spain | £10 |
| Country | Charge |
| Belarus | £25 |
| Bulgaria | £10 |
| Cyprus | £25 |
| Czech Republic | £10 |
| Hungary | £10 |
| Latvia | £10 |
| Moldova | £25 |
| Poland | £10 |
| Romania | £10 |
| Slovakia | £10 |
| Country | Charge |
| United States | £15 |
| Canada | £20 |
| Bermuda | £20 |
| Country | Charge |
| Anguilla | £20 |
| Argentina | £20 |
| Aruba | £20 |
| Bahamas | £20 |
| Barbados | £20 |
| Belize | £20 |
| Bolivia | £20 |
| Brazil | £20 |
| Cayman Islands | £25 |
| Chile | £20 |
| Colombia | £20 |
| Costa Rica | £20 |
| Curacao | £20 |
| Dominica | £20 |
| Dominican Republic | £20 |
| Ecuador | £20 |
| El Salvador | £20 |
| Grenada | £20 |
| Guadeloupe | £20 |
| Guatemala | £20 |
| Guyana | £20 |
| Haiti | £20 |
| Honduras | £20 |
| Jamaica | £20 |
| Martinique | £20 |
| Mexico | £20 |
| Montserrat | £20 |
| Nicaragua | £25 |
| Panama | £20 |
| Paraguay | £20 |
| Peru | £20 |
| Puerto Rico | £20 |
| St Martin | £20 |
| Suriname | £20 |
| Uruguay | £20 |
| Venezuela | £20 |
| Country | Charge |
| Australia | £20 |
| New Zealand | £20 |
| American Samoa | £25 |
| Cook Island | £25 |
| Fiji | £25 |
| French Polynesia | £25 |
| Guam | £25 |
| Marshall Islands | £25 |
| Micronesia | £25 |
| New Caledonia | £25 |
| Palau | £25 |
| Papua New Guinea | £25 |
| Tonga | £25 |
| Vanuatu | £25 |
| Country | Charge |
| Algeria | £20 |
| Angola | £25 |
| Benin | £25 |
| Botswana | £25 |
| Burkina Faso | £25 |
| Cameroon | £25 |
| Cape Verde | £25 |
| Chad | £25 |
| Egypt | £20 |
| Ethiopia | £25 |
| Gabon | £25 |
| Gambia | £25 |
| Ghana | £25 |
| Guinea | £25 |
| Kenya | £25 |
| Lesotho | £25 |
| Madagascar | £25 |
| Malawi | £25 |
| Mauritania | £25 |
| Mauritius | £25 |
| Morocco | £20 |
| Mozambique | £25 |
| Namibia | £25 |
| Nigeria | £25 |
| Rwanda | £25 |
| Senegal | £25 |
| Seychelles | £25 |
| South Africa | £20 |
| Swaziland | £25 |
| Tanzania | £25 |
| Togo | £25 |
| Tunisia | £20 |
| Uganda | £25 |
| Zambia | £25 |
| Zimbabwe | £25 |
| Country | Charge |
| Armenia | £20 |
| Azerbaijan | £20 |
| Bahrain | £20 |
| Bangladesh | £20 |
| Bhutan | £20 |
| Cambodia | £25 |
| China | £25 |
| East Timor | £25 |
| Georgia | £20 |
| India | £20 |
| Indonesia | £25 |
| Israel | £20 |
| Japan | £25 |
| Jordan | £20 |
| Kazakhstan | £25 |
| Kuwait | £20 |
| Kyrgyzstan | £25 |
| Laos | £25 |
| Lebanon | £20 |
| Malaysia | £25 |
| Maldives | £20 |
| Mongolia | £25 |
| Nepal | £20 |
| Oman | £20 |
| Pakistan | £20 |
| Philippines | £25 |
| Qatar | £20 |
| Singapore | £20 |
| South Korea | £25 |
| Sri Lanka | £20 |
| Thailand | £25 |
| Turkey | £25 |
| United Arab Emirates | £20 |
| Uzbekistan | £25 |
| Vietnam | £25 |
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